| Credit, Debit, Gift and Prepaid Cards |
Smart Tips for Choosing, Purchasing, and Using Credit Cards, Debit Cards, Gift Cards, and Prepaid Cards |
| Payments on the Go: Will that be Cash or Smartphone? |
Protecting your personal information when making electronic retail transactions |
| What You Need to Know When Building a New Home |
If you’re planning to “build new,” this website can help you, offering practical tips to help you make those important decisions and better protect yourself. |
| Cellphone Contracts |
Manitoba has rules that focus on ensuring that contracts are clear and provide all important information for consumers. |
| Consumer Awareness |
Learn about important information on protecting yourself from scams, fraud, identity theft, and other risks. |
| Consumer Rights and Responsibilities |
Consumers have both rights and responsibilities. Do you know yours? |
| Door-to-door sales |
Who’s that knocking at the door? Direct sellers must be licensed under The Consumer Protection Act. |
| Negative Option Marketing |
Such practices involve providing a good or service that you didn’t ask for or that requires you to specifically “opt out”. |
| Prepaid Purchase Cards/Gift Cards |
Did you know that expiry dates and fees are not allowed, except in limited instances? |
| Refunds and Exchanges |
As a consumer, do you have the right to a refund or exchange? Find out more. |
| Warranties and Guarantees |
Not all warranties or guarantees are the same. Find out more. |
| Filing a Complaint with the Consumer Protection Office |
What to do if you need to file a complaint with the Consumer Protection Office. |
The Handbook is a source of consumer information. It was created and is updated by the Consumer Measures Committee, a joint committee of federal, provincial and territorial governments. The objective of the Handbook is to help Canadian consumers become better-informed and more confident.