Contact Us


For assistance with the Manitoba e-licensing system, contact the Help Desk at 1-877-880-1203 or email elicensing@gov.mb.ca.

Key Contact Information:

 

Phone Support

To purchase your licence over the phone, call our sales agents at 1-877-880-1203

Note: Licences that include game tags will require mail delivery of 10 business days.


Hours of Operation:

March 1 to November 30 – 8:00 a.m. to 9:00 p.m. CST (seven days a week)

December 1 to February 28 – 8:00 a.m. to 5:00 p.m. CST (seven days a week)

Call center will be closed on the following dates in 2026

  • January 1 – New Years Day
  • February 16 - Louis Riel Day
  • April 3 - Good Friday (date variable by year)
  • April 5 - Easter Sunday (date variable by year)
  • May 19 - Victoria Day
  • July 1 - Canada Day
  • August 3 - Terry Fox Day
  • September 7 - Labour Day
  • September 30 - Truth and Reconciliation Day
  • October 12 - Thanksgiving Day
  • November 11 - Remembrance Day (service only available from 1:00 pm to 9:00 pm CST)
  • December 25 – Christmas Day

Website Phone Support

Call the Help Desk at 1-877-880-1203 for support with using the website (including issues with purchasing licences through the website) or for information requests.

Hours of operation:

  • Same as above

Additional Information:

  • Lost account info: Call 1-877-880-1203 to find or reset account details.
  • Vendors: Licences can also be purchased at participating retailers and government offices.
  • Draws: For questions regarding multi-level draw applications, call 1-800-214-6497