Novel Coronavirus COVID-19
 


 

Information and Support for Manitobans



Public Health Orders
Public health orders were issued on March 30th and come into effect at 12:01 a.m. on April 1. Please visit the State of Emergency page to see if these orders affect you.


Supports for Individuals


Manitoba Protection Plan

As part of the Manitoba Protection Plan, the Manitoba government has implemented a number of initiatives to support Manitobans throughout the COVID-19 pandemic.


The province is providing the following protections for the next six months until Oct. 1:

  • instructing Manitoba Hydro, Centra Gas and Manitoba Public Insurance (MPI) to not charge interest or penalties in the event that Manitobans are unable to pay at this time;
  • instructing MPI to relax ordinary practices on policy renewals and collections;
  • instructing Manitoba Liquor and Lotteries not to charge interest on receivables from restaurants, bars and specialty wine stores;
  • supporting Workers Compensation Board (WCB) to do the same and asking WCB to extend relief from penalties for late payments;
  • directing Manitoba Hydro and Centra Gas to not disconnect customers during these times; and
  • working with municipal partners to ensure municipalities do not charge interest on provincial education taxes and school division fees and the province is encouraging municipalities to do the same with respect to their own taxes and will start discussions to support implementation.

More Information:

News Release: April 3, 2020 - Province Announces over $100 Million in support and relief for Mantitoba's fight against COVID-19


The Manitoba government is investing more than $4.5 million in the mental health of Manitobans by introducing a program to help address anxiety caused by the COVID-19 pandemic.

More Information:

Care for Your Mental Health - Virtual Therapy Program

News Release: March 27, 2020 - Province Launches Program to Help Manitobans Cope with Anxiety Related to COVID-19.


Information on programs and services for child care providers and parents in need of child care during the COVID-19 pandemic.


The Manitoba government announced a freeze on all rent increases set to take effect between April 1 and May 31.  The Residential Tenancies Branch (RTB) and Residential Tenancies Commission have postponed all non-urgent hearings, which means tenants cannot be evicted unless there is a risk to health and safety or concerns about illegal activity.

For more information:

Tenants and landlords who need more information should contact the RTB at 204-945-2476, 1-800-782-8403 (toll-free) or rtb@gov.mb.ca.  Manitobans can also visit the Residential Tenancy Branch website.

If you have any questions about filing an appeal, contact the Residential Tenancies Commission at 204-945-2028 or rtc@gov.mb.ca or visit the website.

The Manitoba government will add more than 140 new shelter beds to support people affected by homelessness and allow for social distancing protocols as part of the province’s broader Manitoba Protection Plan response to COVID-19. Up to $1.2 million will be invested at several locations in Winnipeg to:

  • repurpose a vacant Manitoba Housing building on Sargent Avenue to create 31 new beds;
  • add 35 beds provided by the Salvation Army at its Martha Street location;
  • expand Siloam Mission’s capacity by 50 beds; and
  • move individuals currently using the Salvation Army’s SonRise Village to alternate locations, making its 26 beds available for new clients.

Employment Standards Regulation Temporary Exemption

The Manitoba government is adding a temporary exception to employment standards regulations to give employers more time to recall employees laid off as a result of COVID-19.

More information:
News Release: March 27, 2020 - Province Announces Temporary Exception to Employment Standards Layoff Rules During COVID-19 Pandemic.

Information for employees during COVID-19.

Canada's COVID-19 Economic Response Plan


Manitoba is taking steps to make home and business property insurance more affordable to Manitobans by accelerating the removal of $75 million of annual PST from residential and business properties, effective July 1.  This will save residential property owners an estimated $38 million per year and business property owners $37 million a year.




Helping Other Manitobans


Manitoba has introduced a web-based application to connect volunteers ready to provide your support with someone who needs a helping hand through these difficult times.

The innovative tool, created by Manitobans for Manitobans, puts people all over the province who need assistance easily in contact with those nearby - while adhering to social distancing protocols - who want to help them.

For more information, visit: www.HelpNextDoorMB.ca.


There have been reports of multiple scams related to COVID-19. Manitobans are advised not to provide any financial data, hang up on the caller and to report the call to the Canadian Anti-Fraud Centre at (toll-free) 1-888-495-8501 or online. Visit the Canadian Anti-Fraud Centre website for more information.


People to continue to access accurate information about the COVID-19 situation in Manitoba. Avoid sharing misinformation by visiting credible websites, including manitoba.ca/covid19 and:

Government of Canada: Canada.ca/coronavirus

Shared Health Manitoba: sharedhealthmb.ca/covid19/ (for health-care providers)



Ensuring Manitobans Stay Safe and Healthy


UPDATED March 30, 2020


Manitobans are strongly advised to cancel or postpone any non-essential travel. This includes limiting travel, even within Manitoba, to essential trips only. Self-isolation is recommended for the following individuals or groups for a 14-day period after departing the area they were visiting, or since their last known contact or exposure to someone that has been diagnosed with COVID-19:

This does not include:

  • workers involved with the commercial transportation of goods and services;
  • workers who live in a neighbouring jurisdiction and travel to Manitoba for work;
  • health care workers who travel to work from outside the province;
  • normal personal travel in border communities.
  • contact with a confirmed or probable case of COVID-19
  • laboratory workers exposed during work

If symptoms develop during the 14-day self-isolation or self-monitoring period, people should contact Health Links - Info Santé to determine if testing for COVID-19 should be considered. In cases where testing is not recommended, stay home (self-isolate) from the day symptoms start, provided you no longer have a fever and other symptoms have improved.

Normal personal travel in border communities, which may include medical appointments, is exempted from the requirement for self-isolation for 14 days. This is intended to capture communities in close proximity to the border.

Manitoba residents who seek medical care in a neighbouring jurisdiction, more distant from the border should consider whether the appointment may be deferred or accomplished by alternate means, e.g. virtually.

When a medical appointment in a neighbouring jurisdiction is essential, and distant from the border, Manitobans should make ever effort to go directly to the appointment and return directly afterwards.
If same day travel and no exposure beyond medical appointment, would be excluded from self-isolation recommendation. If overnight travel and other exposures in neighbouring jurisdiction, the 14 day self-isolation applies.

Information on self-monitoring, self-isolation, and what to do while waiting for COVID-19 test results can be found at:

Novel Coronavirus Fact Sheet (Contains Advice for Self-monitoring)
Self-Isolation Fact Sheet
What Do I Do While Waiting for My (COVID-19) Test Results?

Travellers' Information

Travellers' Information

Travellers' Information (pdf)

Travellers' Information

Travellers' Information Poster (pdf)


Public health officials are recommending the immediate suspension of visitors in long-term care facilities across Manitoba.  Exceptions for compassionate reasons or end of life will be made on a case-by-case basis at the discretion of individual facility managers.

Additional Resources


To protect the health of patients, staff and volunteers, visitor access at all Manitoba hospitals has been suspended. Exceptions for compassionate reasons will continue to be made on a case-by-case basis but will adhere to vigilant screening. One visitor per patient may be admitted with the approval of individual facility managers in some departments.


In addition to following good hand hygiene, cough etiquette and other prevention measures (see How can I reduce my risk of infection?), home-based child care providers, youth facilities and other community organizations should:

  • Ensure liquid soap and paper towels are available at all hand wash sinks throughout the centre/facility. It is especially important for children and adults in the childcare setting to clean their hands:
  • Before leaving home and upon arrive at the centre/facility
  • After coughing or sneezing
  • After toilet use
  • Before, during and after preparing food
  • Before eating any food, including snacks
  • After diapering a child
  • Before using shared materials such as arts and craft supplies
  • Before leaving the centre/facility and upon arrival at home
  • Ensure alcohol-based hand cleansers are available throughout the centre/facility.
  • Ensure adequate supplies including plastic-lined garbage bins and tissues are available at all times.

Visit the Prepare and Prevent page for more information on how to clean surfaces and objects to prevent the spread of COVID-19. Pay particular attention to cleaning objects that are touched frequently, and remove any objects that cannot be cleaned and disinfected properly, such as plush stuffed toys.

For home-based child care providers, youth facilities and other community organizations that prepare food, it is also important to:

  • Ensure mechanical dishwashers are sanitizing properly. A high temperature dishwasher must reach a minimum 65.5 °C (150 °F) on the wash cycle and 82 °C (180 °F) on the rinse cycle for at least 10 seconds. Chemical dishwashers /glasswashers must provide at least 50ppm chlorine.
  • If manually dishwashing, ensure 200ppm quat or at least 50ppm chlorine.
  • Regularly clean and sanitize all food contact surfaces (equipment, utensils, cutting boards, customer tables ) after each use or as often as necessary. Sanitizers such as chlorine, quaternary ammonium (quats) and iodine are effective sanitizers on food contact surfaces. Allow a 1 minute contact time or as directed on the label. Check sanitizer strengths with test papers (100 ppm for chlorine, 200 ppm for quats) as available.
  • Disinfect frequently touched surfaces at least twice per day (i.e. doorknobs, light switches, handles, desks, toilets, faucets, sinks) with disinfectants that are appropriate for the surface, following label instructions.

Community organizations that provide individualized support (e.g., adult learning programs) to members of the community should refer to the advice on social distancing measures for all Manitobans, schools and educational institutions as well as strategies for employers. Where possible, virtual support should be offered as opposed to in-person face-to-face support.


UPDATED March 31, 2020

In keeping with social distancing strategies outlined to Manitobans, and in consultation with key stakeholders, public health officials have advised that all in-classroom learning in Manitoba kindergarten to Grade 12 schools will be suspended indefinitely for this school year. This is being done to help reduce the spread of COVID-19 in Manitoba. Classes will resume as soon as public health officials advise that it is safe to do so.

Additional Resources


UPDATED April 1, 2020

Manitoba Justice continues to take steps to reduce the spread of infection and enhance access to justice throughout the province.  As of April 2, new admissions to all adult and youth correctional centres in Manitoba will be handled through the Winnipeg Remand Centre (WRC).  All individuals coming into custody will be isolated for up to 14 days to help reduce the spread of COVID-19 into facilities.  Sheriff services will be assisting rural police agencies with transports whenever possible.  All in-person visits for people in Manitoba’s adult and youth correctional centres have been suspended including inmate programs, staff training and other group activities.

The province is expanding the number of free phone calls for individuals in custody to help them maintain contact with their support systems.  Lawyers are encouraged to meet with clients remotely, whenever possible, but in-person visits with clients can continue at all facilities, with the exception of the WRC.  Cleaning procedures in all Manitoba’s correctional centres have increased significantly including the use of fogging equipment to disinfect large and high-traffic areas.  Protocols for the use of personal protective equipment are in place to ensure the safety of staff and inmates.

As of April 2, greater access to bail hearings on evenings and weekends will increase the efficiency of the system, ensure timely bail and other hearings and limit unnecessary admissions to the WRC.  Crown attorneys will work on evenings, overnight and on weekends for consultations and hearings and to work with defence counsel on sentencing recommendations.  The province is also working with police agencies to expand remote bail hearings in the north.  The number of court hearings that can be held by phone will also be increased to avoid unnecessary transportation of people out of their communities.


UPDATED April 7, 2020

These are unprecedented times and this requires an approach to ensure the safe, steady supply of medication. Many manufacturers have expressed concerns about interruptions in international shipping and transportation of medicines and their ability to meet demands.  Therefore, to minimize potential shortages, pharmacies are required to limit the quantity dispensed to a maximum of one month.  All provinces have implemented this restriction. 


UPDATED March 31, 2020

Child and family services are a mandated essential service with obligations outlined under the Child and Family Services Act, the Child and Family Services Authorities Act, and the Adoptions Act. Protecting children to ensure their safety and well-being continues to be of paramount importance during this unprecedented time.

The safety and well-being of frontline service staff is critical to our mandates as the services they provide offer lifelines of support for the most vulnerable children, youth and families in our province.
The practice and policy guidelines developed and communicated in response to COVID-19 align with public health direction to prevent the transmission of COVID9 19 and ensure foster parents, group care providers, child welfare agencies, Authority staff, and all key stakeholders have access to information that will guide their day-to-day practice.

Reminder: If you think a child is being harmed or neglected, contact 204-944-4200 (in Winnipeg) or 1-866-345-9241.
If you have an emergency, contact 911 or your local police emergency number

For questions or concerns about the services that an agency is providing, begin by directing inquiries to the assigned CFS worker, followed by the agency supervisor or director. If concerns continue, they can be directed to the agency’s oversight Authority for contact information, visit: the Child and Family Services Authority and Agency Contact listing at: www.gov.mb.ca/fs/childfam/cfsagencies.html

Additional Resources

Supporting Health and Practice Information for CFS authorities, agencies and community care providers 

Circulars /Operational Updates

UPDATED April 7, 2020

As part of efforts to help limit the spread of COVID-19, family law matters are only being heard in urgent circumstances.  The pandemic can create additional stress and worry for parents and children - especially those going through separation or divorce.  Families can use these resources to help address some of their concerns:

For non-urgent questions call our Get Guidance line during regular business hours: 204-945-2313 (Winnipeg) or 1-844-808-2313 (toll-free). Emails may also be sent to GetGuidance@gov.mb.ca but are being monitored less frequently.

Other important contacts:

  • If you are experiencing domestic violence and are in an emergency call 911. If you are in crisis, contact the domestic violence crisis line at 1-877-977-0007.
  • Contact Manitoba Justice’s Victim Services at 204-945-6851 or toll free at 1-866-484-2846 if you are:
      • a victim of intimate partner violence,
      • your child has been a victim of crime,
      • you or your family member is a designated victim under The Victims’ Bill of Rights, or
      • you need information about the Canadian Victims Bill of Rights or criminal compensation.
  • If you require information about a protection order, please contact Manitoba Courts at 204-945-1699 or Victim Services at 204-945-6851, toll free at 1-866-484-2846. You can also check Family Law Manitoba for other agencies that can help with domestic violence and protection orders.
  • For questions or concerns about family law services - including changes to service delivery for mediation, recalculation or maintenance enforcement - visit Family Law Manitoba or Manitoba Courts.
To get support to mediate family issues related to COVID-19, such as child access, please call our Get Guidance line at 204-945-2313 (Winnipeg) or 1-844-808-2313 (toll-free) or email GetGuidance@gov.mb.ca with COVID-19 Assistance in the subject line.