Residential Tenancies Branch

Section 11 

Hearings/Hearing Orders

Sub-Section 11.7

Hearing Orders - Returned Orders

Legislation

no legislative reference

Definitions

Certified Order: an Order certified with a seal. The Branch certifies all Orders that landlord and tenants can file and enforce in the Court of King’s Bench.

Claimant: a person who makes a claim against another.

Order: an Order for one person to pay another, generally for rent arrears, damage or cleaning costs.

Respondent: a landlord, tenant or co-signer against whom a claim is made.

Policy

When the Branch issues an Order, it sends it to the claimant and respondent by first class, pre-paid mail. Sometimes Canada Post returns an Order to the Branch.

When an Order is returned to the Branch, the Branch may re-issue the Order with a new appeal date. If the Order is returned because the respondent moved, the Branch won’t issue a new Order until the claimant provides a new address for the respondent.

Procedure

Overview   

Canada Post returns an Order to the Branch. An officer reviews the file to decide if it is possible to issue an amended Order.

Steps ▼   

1.   An officer receives an Order returned by Canada Post. The officer reviews       the file.

2.   If the Order was addressed incorrectly, the officer cancels the original       Order and issues a new Order with a new appeal date.

3.   If the Order is returned for any other reason, the officer places the       returned Order on file.

Forms & Form Letters

X-Referencing

None

Policy Developed

March, 2004

Last Revision

February, 2024

Other Resources

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